Question 1

How are charges calculated?

Accepted Answer

Charges follow the pricing shown for each model. Depending on the model, billing can use input tokens, output tokens, cached input tokens, images, audio, or other model-specific units.

Question 2

Do my credits expire?

Accepted Answer

No. Credits do not expire.

Question 3

Is there a monthly commitment or lock-in?

Accepted Answer

No. Public billing is pay-as-you-go.

Question 4

What payment methods do you accept?

Accepted Answer

Public top-ups support cards, PayPal, crypto, and regional payment options shown in the credits dashboard.

Question 5

What does Free mean on NagaAI?

Accepted Answer

Free means your balance is zero and you can still use models with zero-cost usage, usually exposed as `:free` variants.

Question 6

What happens when my balance reaches zero?

Accepted Answer

Paid model access stops until you top up again, but free models remain available when they support zero-cost usage.

Question 7

Where do I compare current model prices?

Accepted Answer

Use the Models page or the Compare page for current pricing.

Question 8

Do you enforce rate limits?

Accepted Answer

No, paid users do not have rate limits under fair use. Free users share a 10 RPM / 100 RPD limit across free models.

Question 9

Do you train on customer data?

Accepted Answer

Free models always allow training. Paid models do not use your requests for training by default, and you can control paid-model training from privacy settings.

Question 10

Can I get help with charges or usage?

Accepted Answer

Yes. Start with the billing docs and credits dashboard, then use the support channels linked from the site footer if needed.

Question 11

Can I get custom limits or invoicing?

Accepted Answer

If you need commercial terms beyond standard self-serve billing, contact us directly.

	Free	Pay-as-you-go
Models Explore all models	15+ models	200+ models
Chat and API Access Try playground
Account Activity View metrics
Request Logs & Export Open logs
API Key Management Manage keys
Provisioning Keys Account management
Privacy Controls Privacy settings
Payment Options		Card, PayPal, crypto
Rate Limits Learn more	10 RPM / 100 RPD	No strict limits
Token Pricing View model pricing	Free models only	Prices based on models
Support	Docs + Discord	Docs + Discord
	Get Started For Free	Buy Credits

Pricing

Frequently asked questions

Billing and pricing

Access and limits

Privacy and support